Thanks for shopping at www.wskart.in
1. WHO IS WSKART ?
Wskart Seller Retail Store, a company incorporated under the laws of India, having its registered Rameshwar Industries Area, Survey no 18, Vavdi, Behind Parin Furniture, Rajkot – 360004 Gujarat INDIA. (“WSKART”) is a retail company which offers various retail solutions, including, through its website www.wskart.in, and its mobile and tablet applications (“Platforms”), various online Home Decorates and Improvement lifestyle, fashion and electronics solutions, which inter alia facilitate the sale and purchase of electronics, toys, and lifestyle and fashion merchandise (“Products”) by users of the Platforms (“Users”).
2. WHAT IS THIS CANCELLATION, RETURN AND REFUND POLICY?
3. TERMS OF CANCELLATION
3.1. Cancellation before dispatch.
3.1.1. A User is permitted to fully or partially cancel orders prior to its dispatch from WSKART.
3.1.2. Upon successfully placing an order on the Platforms and after WSKART has successfully handed over the Product(s) to its Logistic Partner (as defined in the Delivery Policy), the User will receive a unique tracking identity number, which will enable the User in tracking the status of delivery of the purchased Products.
3.1.3. Prior to the dispatch of the purchased Products, should the User decide to cancel the purchase, the User can do so by referencing the unique tracking identity number received by the User and requesting WSKART to process a cancellation by sending an email to email@example.com.
3.1.4. Refund. In all events of cancellation prior to the dispatch of the purchased Products, WSKART shall initiate refunds within 3 (Three) business days from the date on which it received the request from the User.
3.1.5. In case of cash on delivery, the refund will reflect in the User’s bank account and/or the User’s WSKART Wallet (as defined in the Fees and Payments Policy) within such reasonable time (subject to the policies of the User’s bank in case of bank account/credit card refunds) from the date on which WSKART initiates the refund. All refunds, except for refund to WSKART Wallet, shall be subject to applicable charges as may be deducted by the User’s bank.
3.2. Cancellation after dispatch. We do not accept post-dispatch cancellation of orders.
4. TERMS OF RETURN AND REFUND
4.1. The category-wise details are set out below which shall apply, subject to the other Terms and Conditions of this Cancellation, Return and Refund Policy. Do read all sections carefully to understand the conditions and cases under which returns will be accepted and check the Products display page for Product specific return information.
|PRODUCT CATEGORY||RETURN PERIOD|
|HEALTH & HYGIENE||Face Mask, Hand Sanitizer and Health & Hygiene Products ETC…||No Returns And Exchange|
|HOME DECOR IMPROVEMENT||Exclusive Hook Rail, Home Furniture, Wall Shelves and Key Stand ETC…||Easy 5 Calendar days from Return the date of delivery.|
|KITCHENWARE||Kitchen Storage Container, Kitchen Tableware, Kitchen Tools, Mixer Grinder ETC…||Easy 5 Calendar days from Return the date of delivery.|
|HARDWARE||Curtain Accessories, Main Door Handle, Cabinet Handles & Fittings, Sofa Furniture Leg, Hardware Door Fittings,||Easy 5 Calendar days Return from the date of delivery.|
|BATHROOM ACCESSORIES||Bathroom Soap Dispenser, Bathroom Soap Dish Holders, Basin Taps, Bath Shelf & Storage, Bath Taps, Bathroom Shelves ETC…||Easy 5 Calendar days Return from the date of delivery.|
|FASHION JEWELRY||Bangles Bracelets, Earrings, Jeweler Sets, Necklaces & Chains, Pendant Set, ETC…||Easy 5 Calendar days Return from the date of delivery.|
5. GRIEVANCE REDRESSAL
Any grievances relating to the Cancellation, Return and Refund Policy may be directed by you to the grievance officer of WSKART who can be contacted at firstname.lastname@example.org.